Client Handover Questionaire

Content Living prides itself with being able to provide outstanding service and quality homes. After each home is complete our customers are given a Client Handover Questionnaire prior to key hand over. Below is each client review exactly word for word.

Hand written client document Job #AA9963 is available on request.

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1)	After your prestart, how did you feel your colour selection and ammendments were handled?
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: All amendments were done exactly as requested and the Prestart meeting went very smoothly.

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2)	During the construction of your new home, please circle the response that best describes the service provided by your Client Liason Officer? Give Examples.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: All my enquiries were attended to efficiently and in a timely manner. Followup on driveway paving error was fixed in less than one week.

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3)	At your handover meeting, please circle which response best nominates how your supervisor handled the meeting.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Quality and workmanship was to a very high standard. I am very satisfied with the overall building quality and final appearance.

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4)	Would you recommend Content Living?
No Yes

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5)	Did you receive notification in writing of the various stages of construction from Content Living?
No Yes

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6)	Are you satisfied with the quality and workmanship of your new home?
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Brickwork and tiling was to a high standard. Internal / external painting was excellent and the site clean up was very neat.

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7)	Do you feel that you received 'value for money'?
No Yes

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8)	If you could improve (1) item during the process of building the Content Living, please specify what would that be?
Client Note: An unrealistic time was given at commencement to obtain a building contract, so I had insufficient time to finance the house and land together.