Client Handover Questionaire

Content Living prides itself with being able to provide outstanding service and quality homes. After each home is complete our customers are given a Client Handover Questionnaire prior to key hand over. Below is each client review exactly word for word.

Hand written client document Job #AE683D is available on request.

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1)	After your prestart, how did you feel your colour selection and ammendments were handled?
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Possibly a little more suggestion in the meeting would be helpful.

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2)	During the construction of your new home, please circle the response that best describes the service provided by your Client Liason Officer? Give Examples.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: A few times we had to chase up unreturned calls.

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3)	At your handover meeting, please circle which response best nominates how your supervisor handled the meeting.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Our supervisor was honest in his approach and had found most of the faults before we met.

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4)	Would you recommend Content Living?
No Yes

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5)	Did you receive notification in writing of the various stages of construction from Content Living?
No Yes

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6)	Are you satisfied with the quality and workmanship of your new home?
Poor Unsatisfactory Satisfactory Above Average Excellent

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7)	Do you feel that you received 'value for money'?
No Yes

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8)	If you could improve (1) item during the process of building the Content Living, please specify what would that be?
Client Note: Difficulty in making minor amendments, we understand that there is paperwork behind these but in our case we were unhappy with the choice of render paint colour before it was even applied and we were unable to change it without a fee.