Client Handover Questionaire

Content Living prides itself with being able to provide outstanding service and quality homes. After each home is complete our customers are given a Client Handover Questionnaire prior to key hand over. Below is each client review exactly word for word.

Hand written client document Job #FF56BF is available on request.

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1)	After your prestart, how did you feel your colour selection and ammendments were handled?
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Great inputs, patience, excellent documentation.

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2)	During the construction of your new home, please circle the response that best describes the service provided by your Client Liason Officer? Give Examples.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: She has only been our client liaison officer for the last months but she handled queries and appointments well.

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3)	At your handover meeting, please circle which response best nominates how your supervisor handled the meeting.
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Would listen to us, doesnt get grumpy, fix the necessaries.

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4)	Would you recommend Content Living?
No Yes

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5)	Did you receive notification in writing of the various stages of construction from Content Living?
No Yes

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6)	Are you satisfied with the quality and workmanship of your new home?
Poor Unsatisfactory Satisfactory Above Average Excellent
Client Note: Better than our previous home built by Content Living.

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7)	Do you feel that you received 'value for money'?
No Yes

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8)	If you could improve (1) item during the process of building the Content Living, please specify what would that be?
Client Note: I would in the future ask for paving, stormwater etc to be done by Content. (its too hard to get a tradesman directly).